Help and Support
Something not going according to plan?
We’re here to help. Browse our common support questions here, or send us a quick message describing your question, comment, bug report or feature request.
Please note that many of our support pages are still UNDER CONSTRUCTION. Check back often for updates as we continue to flesh out our support documentation.
Accounts and Profiles - UNDER CONSTRUCTION
Content Creation and Submission - UNDER CONSTRUCTION
Project Setup, Execution, and Clean-up - UNDER CONSTRUCTION
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Frequently Asked Questions
What Is GlueStick?
GlueStick is your family's creative sidekick! We're here to make creative time fun and hassle-free with engaging activities that everyone can enjoy. Our app helps families select projects, turns supply management into a scavenger hunt, and incentivizes clean-up with adorable unlockable digital pets who will cheer on your child’s creative journey.
Who is GlueStick for?
GlueStick targets our content at families with children aged 3-10, but many of our projects are suitable for older and younger participants. Whether you're crafting or exploring STEM activities, GlueStick makes it easy to spend quality time together. We include the suggested age range and any potential safety hazards for every project in our library.
How does GlueStick simplify family creative time?
GlueStick takes the planning burden off caregivers by making the creative process more child-led. This approach encourages kids to be independent, boosts their confidence, and gives families more time to enjoy creating together. Our app is kid-friendly and ad-free, providing a safe space even for our youngest users who can't read yet. They'll easily find projects that interest them. With adorable animated supply checklists, kids can see if they have all the needed materials, and our incentivized cleanup means less work for the grown-ups!
Can multiple family members use the app?
Yes! Each subscription allows for unlimited caregiver profiles and up to ten child profiles, so everyone in the family can join in on the fun.
What types of activities does GlueStick offer?
GlueStick offers a wide range of activities, from arts and crafts to exciting STEM projects. Our activities are designed to spark creativity and curiosity in kids aged 3-10, with new ideas added regularly to keep the fun fresh.
How does GlueStick ensure activities are age-appropriate?
We carefully curate our activities to match different age groups and skill levels. Every project in the app is reviewed by a member of our staff who helps determine the right age range to recommend. When you set up your child's profile, we'll use that information to suggest activities that other children their age typically enjoy. More information about how we ensure our content is age-appropriate can be found in our Community Content Guidelines.
Is my family's data safe with GlueStick?
Yes, we prioritize your privacy and use industry-standard security measures to protect your data. We never share your information with third parties without your permission. For details, please reference our Privacy Policy.
How can I get help if I'm having issues with the app?
Our support team is always ready to assist! Please email us at support@gluestick.app and we’ll get back to you as soon as we can to help resolve any issues.